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When scheduling services for multiple individuals, kindly make a separate booking for each person. Please refrain from combining multiple services under a single booking to ensure clarity and enable us to allocate the appropriate staff for each service selected. For any inquiries, please contact us at 401-618-6808.
When scheduling an appointment online and choosing a specific staff member, please note that due to ongoing shifts and scheduling adjustments, we cannot guarantee availability with your chosen staff member. If you have a strong preference for a particular staff member, kindly indicate 'staff_name only' in the notes section during your booking. For example, you may specify 'Brianna Only'. This will assist us in accommodating your preferences to the best of our ability. Thank you for your understanding.
We acknowledge that unforeseen circumstances may arise preventing you from attending your scheduled appointment. We kindly request that you provide us with a 24-hour advance notice by phone 401-618-6808.
Repeated instances of consecutive no-shows will lead to online booking and future appointment scheduling privileges being revoked.
We kindly request that you arrive promptly for your appointment. If you anticipate being delayed, please contact us at 401-618-6808 to discuss options for accommodating your schedule or rescheduling your appointment. Timely arrival helps us maintain the schedule and ensure that subsequent customers receive their services promptly.
While we strive to maintain punctuality for every customer, unforeseen circumstances may occasionally cause delays with our nail technicians. We appreciate your patience during such occurrences. If you wish to reschedule your appointment, please inform our front desk staff.
Each of our nail technicians is committed to providing you with exceptional service, aiming for your complete satisfaction when you leave our salon. If there are any aspects you are unhappy with at the time of your service, such as the shape of your nails or the chosen color, please communicate immediately with your technician before the service is completed.
At Milky Way Nails & Spa, we provide a diverse array of manicure services, such as Acrylic, Gel-X, and Builder Gel (UV). Click nail knowledge base to discover more about these technologies and determine which one best suits your needs.